Salesforce Administrator Training With Project And Get Experience Certificate
A Salesforce administrator is someone who has passed a certifying exam and is qualified to function as an advisor for getting the most out of the Salesforce CRM platform. Salesforce administrators typically work with company stakeholders to customize the platform, support users within the company, and forge a connection between business and technology.Â
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We Covered Salesforce Admin Tools in Training :
Salesforce Shield
Cloudingo
Quip
Salesforce DevTools
Datorama
Flow
Jitterbit
Salesforce Inspector
App By Consensus
AppExchange
Copado
MuleSoft
Roles and Responsibilities of Salesforce Administrator
Salesforce Administrator responsibilities include:
- Guaranteeing the best performance of Salesforce systems and products.
Upgrading and configuring Salesforce systems for seamless integration.
Administering Salesforce roles, profiles, sharing rules, workflows, and groups. - Granting or revoking user access to specific data, reports, and dashboards.
- Importing and exporting data, maintaining data quality, and creating backups.
- Customizing Salesforce applications and features using tools such as the Object Manager, Lightning App Builder, and Process Builder.
- Creating and maintaining automated workflows, approval processes, and process builder flows.
- Building reports and dashboards to provide insights into sales and marketing performance.
- Setting up and managing communication channels such as Chatter groups and email templates.
- Providing training and support to end-users, troubleshooting issues, and maintaining system documentation
- Evaluating and installing third-party applications from the Salesforce AppExchange to enhance system functionality.
Real-time Salesforce Administrator Roles
Data-management Responsibilities
- Checks for the restrictions on user accounts for vital data accessibility. And also unlocks user accounts and reset passwords.
- Remains responsible for creating data records and maintaining reports in Salesforce.com
Technological and Executive Role
- Handles all technological resources associated with sales and available tools at Salesforce effectively.
- Deals with all the executive functions, such as maintenance of user accounts, dashboards, and additional conventional tasks such as two-factor verification, certificate problem.
General Management Duties - Serves as a bridge connecting users, business people, and application developers. In addition, they also help users develop reports that provide meaningful metrics.
- Works as the main System Administrator and organizes the assessment and extension of new requests for development.
- Responsible for handling the work environment at Salesforce.com with multiple users by taking care of redundancy and duplicity of user accounts.
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Syllabus of Salesforce Admin
Module 1: Salesforce.com Introduction
- Cloud Computing & its Models.
- What is Salesforce.com?
- Evolution and Products
- Different Editions in Salesforce.com
- How to sign up for Developer Edition.
Module 2: Getting Your Organization Ready for Users
- Set up the company profile
- Configure the user interface
- Configure search settings
- Set up Chatter
Module 3: Security and Data Access
   · Restrict logins
   · Determine object access
   · Set up record access
   · Manage record access with the role hierarchy
   · Deal with record access exceptions
   · Manage field-level security
Module 4: Managing Data Â
   · Data Loader v/s Import wizards
   · Import new records using import wizards
   · Update existing records with the data loader
   · Upset operation, Export and Export All
   · Mass transfer records between users
   · Back up data with a weekly export
   · Mass delete records
Module 5: Automation
    · Manage Email Administration
    · Set up workflow rules and Approval Processes
    · Automate Leads and Cases
Module 6: Getting Around the App Â
      Understand the data model and navigation
      Find answers in Help & Training
      Rollup summary & Cross object formula.
Module 7: Setting Up and Managing Users
     · Manage user profiles
     · Create and manage users
     · Troubleshoot user login issues
     · Set up Chatter Free and Chatter external users.
Module 8: Customization: FieldsÂ
       Administer standard fields
      · Create new custom fields
      · Create selection fields: pick lists and lookups
      · Create Formula Fields
      · Work with Page Layouts
      · Work with Record Types and Business Processes
      · Maintain Data Quality
Module 9: Reports and Dashboards
       Run and modify reports
      · Create new reports with the report builder
      · Filter reports
      · Summarize Report Data
      · Bucket Fields in Reports
      · Print, Export, Scheduling and Email Reports
      · Build Dashboards
      · Adding Dashboards in Home Page
Module 10: More Administration
      · Queues
      · Public Groups